HOAHub — Terms of Service

Effective date: 6 August 2026 Last updated: 6 August 2026

These Terms of Service ("Terms") govern your access to and use of the HOAHub mobile application and related services ("the Service"), operated by JGStudios Software OPC, a One Person Corporation organized under the laws of the Republic of the Philippines and registered with the Securities and Exchange Commission under Registration No. 2026070257638-64 ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

HOAHub is a community-management platform for Philippine homeowners' associations, condominiums, and residential developments. It provides features including dues tracking, service/maintenance requests, visitor passes, package logging, amenity bookings, violations, voting, documents, events, announcements, and a community forum. Availability of specific features depends on what your HOA enables.

2. Accounts and eligibility

• You must be at least 18 years old and a resident, homeowner, tenant, or authorized staff/administrator of a participating HOA.
• Resident accounts are activated using a single-use unit access code issued by your HOA. Staff and administrator accounts are created only by your HOA or its authorized operator. You may not attempt to obtain a role you have not been granted.
• You are responsible for keeping your credentials confidential and for activity under your account. Notify us promptly of any unauthorized use.

3. Roles, HOAs, and your data

Your HOA controls community data and configures roles, dues, fees, and enabled features. We provide the platform; we are not a party to the relationship between you and your HOA, and we do not set or collect dues. Disputes about dues, fees, violations, governance, or HOA decisions are between you and your HOA. Use of personal data is described in our Privacy Policy.

4. Payments

Where the Service records dues or payments, it functions as a record-keeping and receipt-submission tool only. Actual payments are made through your chosen method (e.g. GCash, Maya, bank transfer, cash) outside the Service, and are confirmed by your HOA's staff. We are not a payment processor, do not hold funds, and are not responsible for the accuracy of amounts set by your HOA or for payment disputes.

5. Acceptable use

You agree not to:

• Use the Service unlawfully or to violate any person's rights;
• Post false, defamatory, harassing, obscene, or infringing content (including in the forum, requests, or announcements);
• Attempt to access data of other units, HOAs, or users without authorization, or to probe, scan, or bypass security controls;
• Upload malware, or disrupt or overload the Service;
• Reverse engineer, resell, or misrepresent your role or identity.

We may suspend or remove accounts or content that violate these Terms, in coordination with your HOA where appropriate.

6. User content

You retain ownership of content you submit (e.g. photos, posts, requests). You grant us and your HOA a limited license to host, display, and process that content solely to operate the Service. You are responsible for content you submit and confirm you have the right to submit it.

7. Service availability

We aim for reliable availability but provide the Service on an "as is" and "as available" basis. The Service has no guaranteed uptime, no offline mode, and may be modified, interrupted, or discontinued for maintenance or other reasons. We may update, add, or remove features.

8. Disclaimers

To the maximum extent permitted by Philippine law, the Service is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that data will always be available.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill, arising from your use of the Service. Our total aggregate liability for any claim relating to the Service is limited to PHP 5,000. Nothing limits liability that cannot be excluded under Philippine law.

10. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your breach of these Terms, your content, or your misuse of the Service, except to the extent caused by our own fault.

11. Termination

You may stop using the Service at any time. We or your HOA may suspend or terminate your access for breach of these Terms or loss of your eligibility (e.g. you cease to be a member). Provisions that by their nature should survive (e.g. Sections 6, 8, 9, 10, 12) survive termination.

12. Governing law and disputes

These Terms are governed by the laws of the Republic of the Philippines. Disputes are subject to the exclusive jurisdiction of the courts of Metro Manila, without prejudice to any mandatory consumer or data-privacy remedies available to you.

13. Changes to these Terms

We may update these Terms; material changes will be notified in-app or by email, and the "Last updated" date will change. Continued use after changes means you accept the updated Terms.

14. Contact

JGStudios Software OPC (SEC Reg. No. 2026070257638-64) · jamesag@jgstudiosph.com · 3606 Verve Residences Tower 2, 26th St, Brgy. Fort Bonifacio (1630), BGC, Taguig City, NCR, Philippines